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January 18, 2005

Wiki Wars

The blogosphere is buzzing about the Wiki wars.  Matt Marshall has an article in the Mercury News about it.  Ross Mayfield felt compelled to write about it and give his point of view on the news.  Here is the REAL news about Wikis - CUSTOMERS CARE AND ARE WILLING TO PAY FOR IT!!!!!

Big markets need competition.  The best thing that can have happenned to both Socialtext and Jotspot is that they are getting customers even if they are stealing them from each other. 

At this early stage of the market both companies should cheer each other on when they get customers as it validates the markets and moves people from asking, "What is a wiki?" to which "Wiki software should I buy?"

So Ross forget about trying to defend Disney's move to Jotspot and rejoice that people are buying Wiki software even if it is not yours.

Posted by Venky Ganesan at 11:50 PM in Current Affairs, marketing, software, ventures | Permalink


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I'm not sure I'd call this "news" that customers are willing to pay for a wiki? We have over 300 enterprise customers for Confluence - our enterprise wiki - ranging from large investment banks to huge technology giants, from universities to telcos.

The word 'wiki' itself might take a while to catch on, but corporations are already willing to pay for the benefits a wiki provides. We've proved that.

Keep up the good blogging :)


PS I've recently started a new blog, wikizen, to talk about our customers experiences with wikis in the real world which may be of interest

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